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Karen Radley Volkswagen

★★★★★(69)read reviews

14700 Jefferson Davis Hwy, Woodbridge, VA 22191

(703) 879-8222 Ask About Our Service Specials!

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$25 Off Genuine VW Brake Pad and Rotor Replacement¹¹Click Here for Details
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$119.95 Oil and Filter Service¹Click Here for Details
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$25 Off Tire Rotation with Brake Inspection⁹Click Here for Details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Business Hours

Mon: 7:00 AM - 5:30 PMTues: 7:00 AM - 5:30 PMWed: 7:00 AM - 5:30 PMThur: 7:00 AM - 5:30 PMFri: 7:00 AM - 5:30 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Edwige Kouassi
Subject: Urgent Attention Regarding Service Issue with Kevin Alvarado Dear General Manager, I visited your dealership on November 1, 2024, for a routine service appointment, not anticipating anything beyond that. However, while waiting, I came across a vehicle that I knew my daughter would love, and I made an unplanned purchase. Jo | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Ryan & Suzanne
Shannon went out of his way to help us and treated us like a couple of his closest friends. Throughout the process he was both patient and straightforward. | Read Full Review
11/6/2024 12:00:00 AM | DealerRater
★★★★★ Robert Martel
I was at the Dealership a little longer than expected for the service that was performed and was asked if I could be dropped off some where but with me living is Stafford and your shop being in Woodbridge it was a little far for the shuttle. So the next time I have a service I will drop of my Tiguan the night before and pick it up af | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Benson Family
Shannon went out of his way to help us and treated us like a couple of his closest friends. Throughout the process he was both patient and straightforward. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ James Edwards
Kevin Alvarado was very easy to work with, keeping me posted each step of the way. They finished the car two days early, and it was clean when I picked it up. In fact, I thought this experience was going to be as positive as possible until I went pay. After spending over $7500 on this repair, I was shocked that they felt compelled | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Robinson Vasquez
Friendly, cirdial and professional attention. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Cesar Dulanto
Great and fast service. Kudos to Rhea for her excellent customer service attitude | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Nivelly Vertiz
| Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ nikolas peoples
Phenomenal people Phenomenal service. Polite, helpful and very reasonable. They repeatedly went above and beyond even before we were their customer's and are extremely polite even after receiving our business. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Shameka Green
William Wallace was so friendly and helpful. Made the buying process a brezze. If you looking for a car hit him up. You won't be disappointed. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ A Safarali
I am in a bad situation and in need of a car. I can tell you the sales manager Shannon literally did everything in his power to take care of me. That’s a rarity now a days. Great place to do business | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Dwon Toppin-Blake
They took care of me. I was hesitant to come to the dealership because typically you have to pay more for service. But the service was affordable and the quality of the service was top notch. I needed my key fob replaced and reprogrammed. Tyanne did a great job communicating with me every step of the way. Thank you everyone over @ Ka | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ FRANKO MEZGEBO
I recently purchased a VW Taos S, and my experience was exceptional thanks to Jose Jerezano. He made the process smooth, straightforward, and stress-free. Jose was knowledgeable, attentive, and ensured all my questions were answered. I highly recommend Jose and the dealership for anyone looking for a great car buying experience.?” | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Gremlin0731
Jose was super attentive and nice. He helped me and my family find the car we needed and an even better option for our circumstances. The sales department was very friendly and upbeat and were very quick to do all the paperwork. Also, Jose followed up and was available for any post sale questions we had about the vehicle. I would rec | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ AJ Layug
On 8/7/2024 my wife and I purchased a “Certified” pre owned 2021 VW Atlas for the dealer’s asking price. Paid for the “certified” program to grant me some peace of mind. When we purchased the vehicle it had no front license plate mount which in VA it’s required by law to have a License plate attached to the front of the vehicle. The | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ My email
Always get a total OTD or rough estimate on a deal before driving, I took my 2024 Jetta sport with 15k miles to trade in on another vehicle. I was left speechless when they offered me only $13,000 for my 2024 Jetta with such low miles. I had offers from 3 vw dealers at 17-19k, the only reason I came here is because they had the car I | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Earl Brown Jr
Honest service and recommendations. No hassle! I will re-visit. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Richard Boyd
Simply the best, most courteous, and fastest service for my vehicles. It is always a pleasure dealing with Rhea Schleicher, the consummate professional. I wouldn't take my VW SUVs anywhere else. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Richard Boyd
Simply the best, most courteous, and fastest service for my vehicles. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ leah dickinson
I took my car in for its 70k service, oil change, and tire rotation. The employees were diligent and kind. Right after I came in, there was an extremely difficult customer. She was entitled and couldn’t wait in line behind me for 3 minutes. She started making a scene and harassing the workers. She immediately demanded for the manager | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Hesh Mathew Ansari
Excellent services with Service staff at Karen Radley Woodbridge Volkswagen. Darrell McMillion was outstanding with taking time and explaining detail work on my car. I highly recommend Karen Radley VW to all. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Debra Terry
The staff was beautiful the two ladies at the service counter was great and they are very helpful and personality is so beautiful they are two beautiful women they put me in a loaner vehicle and they kept me up to date on my vehicle so those were great/fabulous | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Wynd-Ys
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7/22/2024 12:00:00 AM | Google
★★★★★ Clarita Rodriguez
I’m truly grateful to Jose for all of his help. He went above and beyond to make sure the buying experience went smoothly and stress free. We purchased a vehicle for our son and Jose was amazing. He answered all of our questions, listened to our requests and provided us with excellent customer service. I would highly recommend him | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Fiona
My oil changes used to be $89, whether it was due to a coupon being applied or that being the price. I understand we’re in a climate of inflation so I don’t expect the prices to be the same. However I called the dealership asking the price for an oil change, gave the gentleman the make and model of my vehicle and I was quoted 129.99. | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Aliesahid4
Very helpful and professional. Thr staff were very helpful ands very y. I will recommend this dealer to anyone | Read Full Review
7/13/2024 12:00:00 AM | DealerRater
★★★★★ Amanda Pilato
10/10 experience with Freddy!! I had no expectations of buying a car the same day I walked in, but he helped me find exactly what I was looking for and with a great attitude. I have bought many cars in the past but this was by far the easiest and smoothest car buying experience I’ve ever had thanks to Freddy. Excellent service! | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ sparks063
I appreciare the timeloness, homesty, and the follow through the is shiwn with customee service | Read Full Review
7/10/2024 12:00:00 AM | DealerRater
★★★★★ jwsmith10
Very pleasant to work with. We communicated via email prior to visit and had agreed on a price. We arrived and were met by Daryn. He allowed us a test drive and we moved through the process quickly and thoroughly. | Read Full Review
7/8/2024 12:00:00 AM | DealerRater
★★★★★ Lwince1947
Everything about this dealership is excellent from the personnel to the physical building itself. I cannot find one bad thing about this dealership. | Read Full Review
7/7/2024 12:00:00 AM | DealerRater
★★★★★ jenn_h1
I appreciate the customer discounts for service, especially as a repeat customer. I also appreciate the sales people as well as technicians taking the time to answer questions about the car. | Read Full Review
7/6/2024 12:00:00 AM | DealerRater
★★★★★ John C.
Excellent service and great purchase for new tires. Always a pleasant experience at Karen Radley Acura! | Read Full Review
7/5/2024 12:00:00 AM | DealerRater
★★★★★ Kevin R
Karen Radley sold me a lemon. My brand new ID.4 had a defective windshield (blurry/distorted) and the dealer still sold the vehicle. The ID.4, a $41,000 vehicle, cleared the factory quality control and the dealer quality control. I did not see the distorted windshield initially as the dealer left the car dirty and had writing on the | Read Full Review
7/5/2024 12:00:00 AM | Google
★★★★★ Chelle Torres
Amazing experience working with Anthony! I’m telling you if you want buy a vehicle and have your needs met with no one trying to lead you in another direction or to a different vehicle you need to see Anthony! When first speaking to Anthony on the phone I was calling about a vehicle turned out it was not the one I actually wanted and | Read Full Review
7/1/2024 12:00:00 AM | Google
★★★★★ mica.lutuaco.ict
Great service! Very accommodated. Ian in service department was very helpful. They always make sure my car was take care of | Read Full Review
6/29/2024 12:00:00 AM | DealerRater
★★★★★ None
All the customer service people are very polite and professional. The services they provide are excellent in every aspect. | Read Full Review
6/29/2024 12:00:00 AM | DealerRater
★★★★★ Eddie Garcia
Shannon was very knowledgeable and helpful in my buying process. Very straight forward and would love to do business again | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Stephen F
Battery in my car died at 2:30pm. I leave for work at 1:30 am so I needed a new battery ASAP. Rhea was able to fit me in even though I didn’t have an appointment. I was on my way with a new battery in less than an hour. Rhea was a real lifesaver! | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ Barbara Berry
I am very pleased with my VW contact Ms. Rhea M Schleicher at Karen Radley Acura Volkswagen in Woodbridge, VA. This is a great dealership. Went in for service on my car. Very pleased with the service. Very clean Ladies room and waiting lounge. I come here every year. | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ Allen
My current vehicle is a 2020MDX which I purchased from this dealership. I have purchased several vehicles here and the service department has always been exceptional. My current advisor, Charles, is personable, professional and explains what he recommends be done and answers any questions I might have. He has always been able to sche | Read Full Review
6/26/2024 12:00:00 AM | DealerRater
★★★★★ Bill Fults
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6/21/2024 12:00:00 AM | Google
★★★★★ miatonya31
Nice place. Clean, people are nice, helpful ??. Will be going back. | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ john evidente
Even tho I didn’t have an appointment, my service was handled efficiently and in a very welcoming and friendly manner. Kudos! | Read Full Review
6/17/2024 12:00:00 AM | DealerRater
★★★★★ Natalie Rosado
I usually take my car to my home dealership out in Gaithersburg. Their customer service is unmatched! But I dropped off my car to Karen Radley Woodbridge and upon arrival, a sales guy was asking if I was interested in purchasing a new car and I said no. I received a text this morning from another sales person asking if I’d be intere | Read Full Review
6/16/2024 12:00:00 AM | Google
★★★★★ wasim sameer
This dealership has untrusted pricing as they put the price on TrueCar website and they present different one at the showroom considering the offered price is already discounted, plus the unfriendly and rude attitude which can’t be considered at any point as customer service for any kind of business, it’s was such west of time drivin | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ lgc_pgh
As usual, the quality of service provided by the Karen Radley Acura staff was exceptional! | Read Full Review
6/10/2024 12:00:00 AM | DealerRater
★★★★★ barrieaskey
It was an excellent experience and Ian was very knowledgeable and professional. I will definitely come back! | Read Full Review
6/7/2024 12:00:00 AM | DealerRater
★★★★★ kabash
Carlos and the sales manager were very nice and explained the sales clearly to us. I will go back for my next car ?? | Read Full Review
6/5/2024 12:00:00 AM | DealerRater
★★★★★ Kristen Stallings
My entire buying experience with Karen Radley VW (Maria, Shannon, and the whole team) for my new 2024 Atlas R line was amazing! Maria is a wonderful sales person -- knows the car features so well, offered great thoughts/advice tied to my individual needs and wants, great communicator/so easy to work with (even worked around my crazy | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Edward caleca
I am always impressed with the Service Team at Karen Radley; they never disappoint. They are professional and timely in the delivery of service. As someone who waits for my service, the waiting room area is claen and inviting | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ syi
Overall it was an easy but a long process. I asked for current special financing for 48 months at 1.99% but the finance guy drafted up 60 month financing at 6.49%. He did not know about the special financing special at the time. Also, they did not have a front license bracket on my Acura TLX. They told me to go buy one at a car parts | Read Full Review
6/5/2024 12:00:00 AM | DealerRater
★★★★★ kwmcgee
Easy purchase process. Took care of all paperwork online. Picked me up from train station. In and out with my new Integra Type S in 45 minutes! Car was waxed. Asked me if I wanted the front license plate frame installed. Class act all around. I worked with Melvin. | Read Full Review
6/3/2024 12:00:00 AM | DealerRater
★★★★★ Craig
It’s a pleasure to do business with the dealership that realizes and completely understands that service after the sale is in so important. | Read Full Review
6/2/2024 12:00:00 AM | DealerRater
★★★★★ Yvette.brockington
Good service, clean dealership and kind representative from the service department. My service guy was extremely helpful, knowledgeable and kind. | Read Full Review
6/2/2024 12:00:00 AM | DealerRater
★★★★★ lunatks
Always making sure that we are taken care of in an efficient and friendly manner. | Read Full Review
5/30/2024 12:00:00 AM | DealerRater
★★★★★ O. T.
Charles my service coordinator went out of his way to insure my concerns were satisfied. Friendly service, outstanding product knowledge and overall a welcoming experience. | Read Full Review
5/30/2024 12:00:00 AM | DealerRater
★★★★★ Juan Cruz
An absolute pleasure to work with Jose Jerezano for the 2nd time. Both times he made the buying process seamless and explained every question in details. Would definitely recommend to friends and family and work with Jose, his Supervisor Shannon and the staff over at Karen Radley Acura Volkswagen. | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ CliffMcC
Excellent and quality service from Karen Radley Volkswagon. It is my go-to place for inspections and emissions testing. Wonderful people and customer service is superb. Highly recommended. | Read Full Review
5/26/2024 12:00:00 AM | DealerRater
★★★★★ Satisfied
Very professional and personal. The service rep Charles M. made you feel very confident about the service you would receive. He fulfilled his promise. | Read Full Review
5/22/2024 12:00:00 AM | DealerRater
★★★★★ Chelsea Green
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5/19/2024 12:00:00 AM | Google
★★★★★ Kristina Messenger
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5/19/2024 12:00:00 AM | Google
★★★★★ Ali007
The group they have at Karen Radley Acura is outstanding. Every employee was friendly and knowledgeable. I was assisted by Anthony, Sales Advisor, and by Eugene, Finance Manager. They answered every single question and concern I had | Read Full Review
5/13/2024 12:00:00 AM | DealerRater
★★★★★ ms.minor0423
The best dealership I ever brought a car ?? from. My sale guy is amazing and the customer service is awesome. | Read Full Review
5/13/2024 12:00:00 AM | DealerRater
★★★★★ Irina
Service is excellent. Atmosphere is friendly. Staff are very good organized. It didn’t take long to finish inspection. | Read Full Review
5/10/2024 12:00:00 AM | DealerRater
★★★★★ Sean Nelson
Rhea is great service advisor. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Karen Fuentes
I'd like to say that I'm not kind of person that I like to put employees in trouble, but unfortunaly I have to express my concern and experience that I have during my service appointment (4/27/24) , look like they are short staff so I had to wait for my at 10am over 15 minutes, after that the lady ask me if I want to get rotation and | Read Full Review
5/8/2024 12:00:00 AM | Google
★★★★★ Chris Scroggins
Great service and courteous sales staff | Read Full Review
5/6/2024 12:00:00 AM | Google
★★★★★ rbh4g
Great service as expected, friendly, on time. Rep answered all questions, explained all services, etc | Read Full Review
5/5/2024 12:00:00 AM | DealerRater
★★★★★ Sha
I’ve been a customer for many years and the sales rep Melvin has been very professional and accommodating each time my husband, children and myself have reached out to him. That is the main reason we continue to purchase cars from this dealership. The service department representative I’ve had over a few years is Ian. He has been the | Read Full Review
5/5/2024 12:00:00 AM | DealerRater

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